The Bay Hotel | Cape Town ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

69 Victoria Road, Cape Town, South Africa, 8040

“The fine beach across the street made my stay lovely.”view full review

The Bay Hotel offers luxurious beachfront accommodations in Camps Bay, highlighted by its stunning views of the Atlantic Ocean and Twelve Apostles Mountain Range. A 5-star hotel with a rating of 8.4/10 on Booking.com, it features an exclusive beach club, multiple swimming pools, and a wellness spa. Ideal for both relaxation and corporate stays, The Bay Hotel provides a variety of amenities to suit diverse needs.

Rooms & Amenities

Rooms at The Bay Hotel are luxuriously furnished, offering direct views of the ocean or mountains. Options include the romantic Sea View Rooms, the spacious Sea and Pool Rooms, and the child-friendly Cabana Pool Club Rooms, which have direct access to the pool area. All accommodations feature ample amenities such as flat-screen TVs, minibars, and private balconies.

Dining & Nearby Options

Dining at The Bay Hotel includes Tides restaurant, offering a South African breakfast buffet and a menu with local seafood, and Bistro @ The Bay, known for its casual lunch and dinner options. Guests can unwind at Sandy B, the private beach club, or enjoy drinks in the cozy Caamil's Bar next to a fireplace. A poolside bar and other eateries are within walking distance.

Leisure & Activities

Leisure amenities feature a wellness spa offering various treatments, as well as four swimming pools and indoor and outdoor Padel courts for sporting activities. The hotel provides a well-equipped gym for fitness enthusiasts. Guests can also explore nearby attractions such as Clifton 4th Beach and hiking trails around Lion's Head.

Business & Services

The Bay Hotel features conference facilities suitable for business events, including a dedicated conference room for up to 40 participants and the iconic Rotunda for larger gatherings. The hotel offers personalized service for meetings and events, with seamless luxury airport transfers available for guests. Additionally, pet-friendly accommodations are available in selected rooms.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pool Club Room

Max:

2 persons

475 sq. feet

Bed options:

2 Single beds

Pool view

Shower

Coffee machine

room details

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Corner Sea View Suite

Max:

2 persons

820 sq. feet

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

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Sea Pool Room

Max:

2 persons

475 sq. feet

Bed options:

1 Single bed

Sea view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cape Town 3.1 mi

Airports

Cape Town International (CPT) 15.8 mi

Train

Woodstock Railway Station 4.4 mi

Salt River Railway Station 5.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Spa Experience

“I had an very nice experience at the spa. The treatments were great, and the therapists were highly skilled. Mbali gave me the best facial I've ever had, and it truly felt like a pampering retreat. I left feeling rejuvenated and relaxed.” view full review

Delicious Food Options

“The food at the hotel was scrumptious, especially the buffet breakfast. I enjoyed a great variety of well-prepared meals, and being able to mix and match made each meal exciting. The desserts were a definite highlight!” view full review

Room Comfort at Its Best

“My room was spacious and clean, featuring a lovely private balcony to enjoy the views. The bed was incredibly comfortable, lined with tons of pillows that made for a great night's sleep. I really appreciated all the thoughtful touches that made my stay enjoyable.” view full review

Great Pool Facilities

“The pool area was a fantastic space to unwind. I loved how the pools were always clean and well-served, which added to the relaxing vibe. Spending time poolside after a swim was the perfect way to unwind after a busy day.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Cycling
Tennis court
Yoga class

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Seasonal outdoor pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

69 Victoria Road, Cape Town, South Africa, 8040

Map view

69 Victoria Road, Cape Town, South Africa, 8040

City landmarks

Landmark

Table Mountain

2.0 mi

Park

Table Mountain National Park

1.5 mi

Beach

Clifton 4th Beach

5200 ft

Mountain

Lion's Head

1.4 mi

Beach

Glen Beach

2400 ft

Landmark

Maiden's Cove

3100 ft

Landmark

Clifton

4600 ft

Landmark

Kasteelspoort

1.3 mi

Beach

Beta Beach

3900 ft

Landmark

Bakoven Beach

3300 ft

Landmark

Friendly Seven Eleven

3900 ft

Landmark

Route Of Bays

3900 ft

Landmark

Barefoot Breaks

4000 ft

Beach

Clifton 3 1

1.1 mi

Beach

Clifton 2nd Beach

1.3 mi

Beach

Clifton 3rd Beach

1.1 mi

Landmark

Kloof Corner

1.2 mi

Landmark

Kasteelspoort Hiking trail

1.1 mi

Landmark

Pipe Track Trail Run

1.1 mi

Park

Lion's Head Hike

1.4 mi

Landmark

The Pipe Track

1.2 mi

Landmark

Pipe Track

2.1 mi

Nearby

Store

Camps Bay Beach

800 ft

Mall

The Promenade

400 ft

Store

Pick n Pay Camps Bay

400 ft

Night club

DecoDance Night Club

700 ft

Park

Greenpoint Park and Biodiversity Garden

1600 ft

Gallery

Studio G

800 ft

Gallery

Donald Greig Gallery & Bronze Foundry

1500 ft

Gallery

Albie Bailey ART Gallery and Clementina Ceramics

1800 ft

Restaurants

Codfather Seafood & Sushi

1200 ft

37 The Drive Avenue

Clubhouse Tapas Bar

100 ft

69 Victoria Road The Bay Hotel

La Belle Bistro & Bakery

400 ft

201 The Promenade

Bilboa

400 ft

Victoria Road

Hard Rock Cafe Cape Town

500 ft

85 Victoria Road

Ocean Blue

700 ft

85 Victoria Rd

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

7.2

Location

9.0

Service

6.4

Dining

6.6

Jackson

United Kingdom, February 2025

7.2/10

I recently stayed at The Bay Hotel, and while the location is absolutely stunning, I was disappointed by several aspects of my experience. The room was spacious with a beautiful view, but the bathroom left a lot to be desired. Breakfast was chaotic and frustrating, and the overall service fell short of expectations, especially for a hotel that claims to be luxury. Unfortunately, I don't think I would choose to stay here again in the future.

Rooms

5.0

My room was spacious and clean with a fantastic view, but the bathroom was small, and water temperature fluctuated during showers, which was annoying. Additionally, I found the furniture quite dated and the amenities lacking.

Service

5.0

Service was generally poor, particularly at breakfast where it felt disorganized. I had to rally for basic items like teaspoons and often waited too long to receive assistance. The staff's responsiveness to issues also left much to be desired.

Location

6.0

The hotel's location is a major highlight, as it's incredibly close to Camps Bay beach and offers amazing views of the mountains and sea.

Dining

5.0

Dining options were disappointing; breakfast was poorly managed, and the quality of food offered did not meet my expectations for a high-end hotel. The room service was particularly lacking.

Facilities

5.0

Facilities such as the pool were nice, but some aspects, like the pool temperature and the cleanliness of the public areas, could be improved. I also struggled with the lack of proper laundry bags during my stay.

Joan

United Kingdom, December 2024

5.0/10

I had a mixed experience at The Bay Hotel. The location was fantastic, right across from the beach and close to local restaurants. However, the service was inconsistent and there were several maintenance issues in the room. I was particularly disappointed with the lack of proactive customer service and the overall quality of the management response to my concerns. Overall, while the setting was beautiful, the hotel did not meet my expectations for a luxury stay. 🌊🤔

Rooms

5.0

While the room was large and had good views, it was in need of refurbishment. I also encountered issues such as an air conditioning leak and a cracked bathroom sink. The noise from nearby courtyards also disrupted my peace during the stay.

Service

5.0

Service varied throughout my stay. Some staff were friendly and helpful, but I felt that the front desk lacked empathy when handling my room issues. It was frustrating having to push for a resolution on basic expectations.

Location

9.0

The hotel's location is its biggest asset, perfectly situated across the beach and near bars and restaurants. This convenience made my stay more enjoyable despite the other issues.

Dining

6.0

The breakfast selection was good, but the service was slow and disorganized. I often had to find staff to place my orders, which detracted from the experience.

Facilities

5.0

Facilities were adequate but not what I'd expect from a luxury hotel. The pool area was nice, but the pool water was quite cold, and overall, the maintenance seemed lacking.

Charlie

United Kingdom, December 2024

7.2/10

I had a fantastic stay at The Bay Hotel, enjoying its prime location and beautiful views. The facilities were lovely, including the pools and gym, but I did encounter some issues with breakfast service that could use improvement. Overall, my experience was largely positive, and I would definitely consider returning.

Rooms

8.0

I stayed in a mountain view room that was spacious and comfortable, although I did find the noise from the nearby Padel courts a bit distracting at times.

Service

7.0

Most of the staff were polite and helpful, but I did have a couple of experiences that highlighted a need for better management in the breakfast area.

Location

10.0

The location was perfect, right across from the beach with stunning mountain views and close to excellent restaurants.

Dining

7.0

Breakfast offered a great variety, though I did have some issues with service efficiency that marred the experience. The food quality was generally good.

Facilities

8.0

The hotel facilities, including multiple pools and gym, were great. However, the pool area sometimes felt overcrowded and less private than I would have liked.

Lily

United Kingdom, November 2024

6.8/10

I had a lovely stay at The Bay Hotel with its fantastic location and great amenities. The amazing views of the ocean from my room were a highlight, and I really enjoyed the breakfast options. However, I found poolside service to be a bit spotty at times, which took away from the overall experience.

Rooms

10.0

I stayed in a spacious room with a amazing sea view, and the cleaning staff did a wonderful job. I loved the robes they provided, too.

Service

7.0

While most of the staff were friendly and helpful, I encountered a few instances of service that seemed hit or miss, especially at the poolside bar.

Location

10.0

The location is absolutely perfect, right by Camps Bay beach with stunning views and plenty of great restaurants nearby.

Dining

7.0

Breakfast was lovely with a good selection, but I did feel a bit pressured for a tip during my meals, which was uncomfortable.

Facilities

8.0

The fitness center was modest but functional, and the pool area was relaxing with enough loungers. However, there could be better organization with the poolside service.

Stephen

United Kingdom, October 2024

5.4/10

I had a good four-night stay at The Bay Hotel, enjoying the prime beachfront location and the excellent dining options. However, I did encounter a couple of issues with room maintenance, particularly concerning the shower water pressure and the noise from the street.

Rooms

8.0

I stayed in a Premier Double or Twin Room with a balcony that offered gorgeous views. The decor was inviting, but I felt some rooms could use a revamp to match the hotel's overall charm.

Service

8.0

The staff were friendly and attentive overall, making me feel welcome. They promptly responded to requests, but there were a couple of instances where I felt the service could have been more proactive, especially with the reception not being as helpful as I would have liked.

Location

10.0

The hotel's location is unbeatable, right on the oceanfront with easy access to shops and restaurants. It was perfect for hopping on the open-top City Tours bus that stops right outside, which I loved.

Dining

8.0

Dining options were quite enjoyable, with an excellent selection of food in both room service and the restaurant, though I think the breakfast menu could benefit from more variety. The meals I tried were good, but the consistency in quality could improve.

Facilities

7.0

The hotel has a well-equipped gym and lovely pool areas that add to the experience. I did find some aspects needing attention, like the heated pool not being heated during my visit.